I would like to test the perfume before buying it. Could I receive samples?
You can discover our Pure Parfum Oil through our 1 mL samples. Every fragrance is available in a sample on the product page for just $4 per sample. To ensure potency and vegan friendly testers in our samples; only the Pure Parfum Oil is available in sample size, not Perfumé Antidote. This offer is valid on all orders *no minimums"Manage Questions" button.
Are your Love, Grace products for women and men?
All of our Love, Grace. products (fragrance, skin care and hair care) are for women and men. Some of our fragrance line products have a unisex scent -- but they are all natural healing oils for the body. So you have the luxury to choose which product(s) are essential to your aliments.
Do you practice tests on animals?
We do not use ingredients of animal origin, all of our products are 100% cruelty free and most vegan friendly. We do not require by law or test our products on animals.
Do you use natural or synthetic raw materials?
Is the payment online secured?
We want to ensure our customers are valued and protected. All of your information concerning your order, account information, and online payments are secured. The transaction is done on a secure site back by SSL Secure Payment; 256 -- Bit SSL Encryption and PayPal, making ordering online safe and secure.
What are the shipping fees?
All domestic shipping in the U.S. is free for orders over $80.00 USD. We offer a flat $12 shipping rate for all other orders, shipped through USPS or UPS ground. At this time all orders are domestic only -- We will update if we begin to ship internationally.
We have the right to refuse any item(s) we feel does not meet these requirements.
How long will it take to receive a purchase?
Once your order is placed, you will receive a confirmation email to confirm a receipt of your order. Your order will begin being processed within 48 hours. Since the oils are handmade per order received it may take up to 5-7 days for the peridot blending process to be completed before shipping. Once your order has been shipped, you will receive a tracking number email to track your order. All orders are via UPS or USPS ground, shipping time varies on location and timing of the year -- to check your package, input you tracking number at https://www.usps.com We are not responsible to any lost or stolen packages, only damaged items may be returned.
Do you use “cookies?”
When you use our Site we will store cookies on your computer in order to facilitate and customize your use of our Site. A cookie is a small data text file, which a Web Site stores on your computer’s hard drive (if your Web browser permits) that can later be retrieved to identify you to us. Our cookies store randomly assigned user identification numbers, the country where you are located, and your first name to welcome you back to our Site. The cookies make your use of the Site easier, make the Site run more smoothly and help us to maintain a secure Site. You are always free to decline our cookies if your browser permits, but some parts of our Site may not work properly in that case.
There is an issue with my order, what do I do?
If there is a mistake with your order, please don't hesitate to call or email email@example.com If you would like to request a return/refund on an order please go to the Return/Exchange tab to fill out a Return Authorization Form. You will be notified with in 24-48 hours with a solution to your issue.
Can I buy your products at a store location?
Our products are popping up at store locations around the U.S. Visit our contact page to see new store locations in your area.
Can I gift any product?
Of course, when you click on a product and select size and collection, you have a space to write a note to whom you would like to gift your order to. If the shipping address differs from the billing address, be sure to update that as you complete your oder through PayPal. Please call or email us immediately if you have any questions.
I'm intersted in selling Love, Grace products?
Thank you for your interest in our Love, Grace. The Brand collections. For any partnership opportunities please call or email directly to firstname.lastname@example.org
How do I learn about upcoming events?
Be sure to follow our social media pages (Facebook, Instagram, and Pinterest). To receive exclusive offers, latest on essential oils, new product launch and discounts be sure to sign up for our site newsletter. All of your information is protected.